Online ApplicationsTontitown Online Applications

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Welcome to Tontitown Water Utility's Temporary Service Agreement. This form is meant to accompany a service application

Once you have submitted your agreement and online application, TWU staff will review your application and contact you if there are any questions.

The TWU may from time to time temporarily install service without requiring a deposit. Such service will be granted for limited periods of time and only under specific circumstances. Payment for any and all water, wastewater, or sanitation service associated with the location is the responsibility of the customer. This service is available for vacant properties only.

Multi-rental property owners with good credit history with the TWU, or if a new customer, provide a good credit reference from another utility, may sign a deposit waiver agreement (APPENDICIES: Deposit Waiver Agreement) in lieu of placement of a deposit. The owner must furnish and maintain an updated list of rental properties eligible for such a waiver. It is the obligation of the owner to keep Utility Billing and Collections department notified of changes in rental status of the subject properties.

Multi-residential or commercial units under construction by the same contractor may also qualify. To qualify for this waiver, such owners must have good credit with the TWU, or if a new customer, provide a good credit reference from another utility, may sign a deposit waiver agreement in lieu of placement of a deposit. The customer must furnish and maintain an updated list of units under construction eligible for such a waiver. It is the obligation of the contractor to keep Utility Billing and Collections department notified of changes in status of the subject properties
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TEMPORARY SERVICE AGREEMENT
Contact Information
Service Address:*
* REQUIRED
Work Phone:
By checking this box I certify that I understand that I will also be required to submit a service application before service can be started.* Please explain the reason you are requesting temporary service:*
Signature of Owner or Representative:
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