Privacy Policy

Types of Information Collected:

The information collected by the City of Tontitown via its website is either information that is voluntarily supplied by website visitor when registering or initiating transactions, or information gathered on usage patterns and preferences as visitors navigate the web site, use services (such as e-mail), or read e-mail newsletters.

If you send us an electronic mail message with a question or comment that contains personally-identifying information, or fill out a form that emails us this information, we will only use the personally-identifiable information to respond to your request, process forms, and analyze trends. We may redirect your message to another government agency or person who is in a better position to answer your question. We collect some information that is used for analysis and statistical purposes that help us manage the website, on the phone and on the website.

Cookies:

To help make the City of Tontitown website more responsive to the needs of visitors, a standard feature of browser software, called a “cookie” is used to assign each visitor a unique, random number that resides on their computer. The cookie does not identify the visitor, just the computer that a visitor uses to access the City of Tontitown website. Unless a visitor voluntarily identifies themself, the City of Tontitown does not know who they are; even if the visitor has been assigned a cookie. The only personal information a cookie can contain is information supplied by the website visitor. A cookie cannot read unrelated data off a computer. Cookies are used to help deliver a better, more personalized service. For example, the City of Tontitown uses cookies to track the pages and services on its website visited by users. The City of Tontitown can build a better website if it can identify which pages and features are visited and how often.

Browser Level Information and IP Addresses:

The City of Tontitown web server automatically collects limited information about computer configurations when visitors are on the City of Tontitown website, including the type of browser being used, the operating system that is running, the resolution of a user’s computer monitor, the website that referred the visitor, and the visitor’s IP address. An IP address is a number that is used by computers connected to the Internet to identify each computer so that data such as the web pages viewed can be properly transmitted. The City of Tontitown uses IP address information for systems administration and trouble-shooting purposes.

Other Disclosures:

The City of Tontitown may occasionally release information about website visitors when appropriate to comply with the law, or to protect the rights, property or safety of visitors to our sites, the public, our customers, or our government and its employees, agents, partners and affiliates.

The City of Tontitown website is a public space, so visitors should refrain from posting confidential information, including credit card numbers, product keys, and other confidential information. Anything covered under a non-disclosure agreement (NDA), should not be posted to any blogs, discussions, or other public internet forums.

Freedom of Information Act Requirements:

All governments in Arkansas are subject to the Arkansas Freedom of Information Act found at A.C.A. 25-19-101 et seq. This law requires that almost all government records, including electronic data, must be supplied to anyone who requests it. Therefore, most personal information provided to the City of Tontitown website cannot legally be kept confidential. Additional information about the Arkansas Freedom of Information Act can be accessed here.