Welcome to Tontitown Water Utility's Deposit Waiver Agreement webpage. Follow the step-by-step process to complete the application.
Once you have submitted your online application, TWU staff will review your application and contact you if there are any questions or if your application is denied.
Tontitown Water Utility may from time to time install service without requiring a deposit. Such service will be granted for limited periods of time and only under specific circumstances. Payment for any and all water, waste water, and sanitation are the responsibility of the customer. This service is available for vacant properties only.
Multi-rental property owners with good credit history with the City, or if a new customer, provide a good credit reference from another utility, may sign a deposit waiver agreement in lieu of placement of a deposit. The owner must furnish and maintain an updated list of rental properties eligible for such a waiver. It is the obligation of the owner to keep Utility Billing and Collections department notified of changes in rental status of the subject properties. Multi-residential or commercial units under construction by the same contractor may also qualify. To qualify for this waiver, such owners must have good credit with the City, or if a new customer, provide a good credit reference from another utility, may sign a deposit waiver agreement in lieu of placement of a deposit. The customer must furnish and maintain an updated list of units under construction eligible for such a waiver. It is the obligation of the contractor to keep Utility Billing and Collections department notified of changes in status of the subject properties.
Mailing Address 1:*
RESIDENTIAL SERVICE APPLICATION
Mailing Address 2:
Tax ID Number:*
Signature of Owner or Representative:
Please, enter the text shown in the image into the field below.
Is this a vacant property?*
Are you a multi-rental property owner?*
Please provide a good credit reference from another utility:
I agree that I have attached a good credit reference or will do so at a later time. Documents can be emailed to email@example.com.*
Is this for a multi-residential or commercial unit under construction by the same contractor?*
The undersigned certifies that all information contained herein is true and correct. The customer agrees to pay for all such services at the rates, times, and in the manner now and hereafter established by Tontitown Water Utility. Customer agrees to abide by all ordinances, regulations, and Terms and Conditions of Service
governing utility service with Tontitown Water Utility as may now or hereafter be adopted.