FREQUENTLY ASKED QUESTIONS
Why is the City requiring residential solid waste pickup and disposal?
The State of Arkansas requires that each city develop a solid waste management plan. The City’s plan involved bidding out residential solid waste collection and disposal. The low bid from Waste Management was accepted on October 3rd, 2006 with residential service to begin January 2nd, 2007.
What services are included in the residential solid waste collection and disposal?
Each residential location will be provided weekly solid waste collection and once a month bulky waste pickup.
What type of containers should be utilized to dispose of the residential trash?
Each residential account shall be allowed the equivalent of four (4) 3-gallon plastic trash bags. (All trash must be in securely tied plastic trash bags.)
Where should trash bags be placed for pickup?
Trash should be set out by 6:00 am each Wednesday with the trash placed within five (5) feet of the curb or edge of the roadway.
What is bulky waste pickup?
Acceptable Items: bicycle, furniture, lawn furniture, appliances not containing Freon, microwave, vacuum cleaner, box springs & mattress, brush ted in bundles of less than fifty (50) pounds and four (4) feet in length.
Not Acceptable Items: yard waste, hazardous waste, bag refuse, a/c units, refrigerators, freezers, cooking stoves, lumber, shingles, sinks, toilets, windows, doors, computers, televisions, tires, dead animals
What is the process of getting bulky waste picked up?
You will need to call Waste Management, at 800-607-9509 or 800-443-5558 on the Friday, before the fourth Wednesday of the month, to schedule your pickup. Route sheets will then be prepared for pickup on the fourth (4) Wednesday.
Is there a program, for collection and disposal of trash, for senior citizens?
If you are 65 years or older you may qualify for the yellow bag program. Senior citizens on the yellow bag program can purchase yellow trash bags from the Tontitown Water Department for $1.41 each. Persons on the yellow bag program do not have to pay the monthly rate only for the bags used.
What do I do if I am physically unable to place the trash at the curb or roadside?
Application may be made to the Tontitown Water Department showing doctors certification as to the inability of ALL residents of the household to place the trash at the curb or roadside. Upon receiving this designation Waste Management will pick the trash up at the residence. (They are not allowed to enter the residence.)
Do I have to have the residential collection and disposal service if I have both a residence and commercial business at my location?
If both activities are located in the same building and the building is primarily a residence then you would be considered residential for billing purposes. If the building is primarily a commercial establishment then you would need to contract with a commercial hauler. If there are two or more buildings involved then you would be considered both a residential and commercial customer. Call the Tontitown Water Department at 479-361-2996 for additional information.
What do I do if I would like to have recycle collection?
Recycling materials and collection is available for all Tontitown residents for a monthly fee added onto the sanitation bill. Each residence desiring this service will be furnished with an 18-gallon bin for the collection of recycling materials. Acceptable recycling material consists of newsprint, magazines, plastic (PET and HDPE) bottles, aluminum cans and metal (tin) cans. This list of acceptable items may change based on marketability. Contact the Tontitown Water Department, 479-361-2996, to set up this service.
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